General
Simple — import data easily, full transition usually in 3–4 days.
No — intuitive design, no training needed, start Day 1 with 24×7 support.
No setup fee, no contract, cancel anytime.
Classtrix is an all-in-one cloud-based CRM made specifically for coaching institutes — tuition centers, competitive prep classes, skill academies and franchise chains.
Yes — full 7-day free trial with complete access to every feature. No credit card required.
No. Classtrix is 100% cloud-based. You can start using it from any browser or mobile device right after signup — no installation, no training needed.
No — very simple and intuitive. No installation, no training needed. Start using from day 1.
Most institutes are up and running within minutes. You can begin capturing leads and managing fees on day one. We provide 24×7 support if you need help.
Switching & Onboarding
Yes — we guide you step-by-step during onboarding and data import. Many institutes start using core features the same day.
Classtrix offers the same core capabilities plus franchise/royalty tools, broader integrations, and unlimited students/staff — at a much lower flat price.
As many as you want. Each center is billed yearly as per selected plan. You get a central dashboard and royalty tracking across the entire network — no extra cost for multi-center features.
Features & Usage
Yes — dedicated apps and web portals for students (timetable, results, homework) and parents (fees, attendance, updates) are included at no extra cost.
Yes — optional call recording add-on automatically saves every call under the respective lead. You also get counselor-wise calling & conversion reports.
Yes. Certificates are generated after multi-level approval and full validation checks (payment, course completion, grading, etc.). You get a dedicated verification URL/API to embed on your website — anyone can instantly confirm genuineness.
We use enterprise-grade cloud security, role-based access control, and encryption. Your student and institute data is protected — and fully owned by you.
Yes — add-ons (example: Certification, call recording, biometric, WhatsApp) can be activated anytime.
Billing & Cancellation
Access ends at the end of the paid period. Your data remains available for 30 days (you can export it).
Yes — simply add new centers at any time. Each additional center is ₹12,800/year. (Pro-rata basis billing)
Support
We offer 24×7 support via WhatsApp, phone call, or email. Most queries are answered within minutes.
Coaching CRM FAQ's
A coaching CRM is a specialized software system designed for coaching institutes and training centers to manage the entire student lifecycle. It helps institutes track inquiries, manage admissions, automate fee collection, organize batches, monitor attendance, conduct examinations, and communicate with students and parents from a single platform.
Unlike generic CRM systems used by businesses, coaching CRM software is specifically built for the operational needs of educational institutes.
CRM software helps coaching institutes automate and organize their administrative operations. Instead of managing student records, fees, and communication through spreadsheets or manual registers, everything is managed digitally.
A CRM system helps institutes:
- manage student inquiries and admissions
- track fee payments and generate invoices
- organize batches and schedules
- monitor attendance
- analyze student performance
- communicate with students and parents
This improves operational efficiency and reduces manual errors.
Yes. Coaching CRM systems are useful for institutes of all sizes.
Small coaching classes benefit by organizing student data, managing fees, and tracking admissions efficiently. Larger institutes benefit from automation, analytics, and multi-branch management capabilities.
A CRM system helps institutes scale their operations without increasing administrative workload.
An effective coaching CRM should include features that support daily institute operations.
Key features typically include:
- lead and admission management
- fee billing and payment tracking
- batch and timetable management
- student attendance tracking
- examination and result management
- communication tools for students and parents
- performance reports and analytics
These features help coaching institutes operate efficiently and maintain accurate records.
Yes. A coaching CRM can automate many parts of the fee management process.
Institutes can create fee structures, generate invoices, track payment status, and send automated reminders to students or parents for pending payments. This reduces manual work and improves payment tracking accuracy.
Yes. Many modern coaching CRM systems support multi-branch management.
Institute owners can monitor admissions, fees, attendance, and performance reports across multiple branches from a single dashboard. This provides centralized control and better operational visibility.
Yes. Cloud-based CRM platforms are designed with security measures to protect student and institute data.
Secure authentication, controlled access permissions, encrypted data storage, and regular backups help ensure that sensitive student information remains protected.
Implementation time depends on the institute size and data migration requirements.
Most coaching institutes can start using CRM software within a few days after initial setup, staff onboarding, and student data import.
Modern systems are designed to be user-friendly and require minimal technical knowledge.
