How to Manage Multiple Coaching Branches or Franchises Without Losing Control

How to Manage Multiple Coaching Branches or Franchises Without Losing Control

Many coaching owners start with one centre and dream of opening 2, 5, or even 10 more. But once the second or third branch opens, things become messy very quickly:

  • Fees collected differently in different centres
  • Attendance records missing in one branch
  • Royalty calculation full of arguments
  • No clear idea which centre is performing well

This happens in almost every expanding coaching business in India. The good news is that it is possible to grow multiple branches or franchises while keeping full control and consistency — without hiring 10 extra accountants or using 5 different Excel files.

Here are 7 practical steps that many mid-size and franchise coaching centres follow in 2026 to scale smoothly without losing grip.

1. Set Uniform Standards from Day One

Confusion starts when every centre follows its own rules.

Before opening a new branch:

  • Fix one fee structure, discount policy, course syllabus, class timing pattern, and attendance rule — same for all centres
  • Create a simple “Branch Manual” (even 4–5 pages PDF) with these rules
  • Share it with every new centre manager before they start

When standards are the same everywhere, quality stays consistent and parents get the same experience in every branch.

2. Use One Central Place for All Data

Spreadsheets in different laptops or Google Sheets shared among managers always lead to mistakes.

The best solution:

  • Keep all student data, fees, attendance, exam marks, and results in one single system that every centre can access (with proper login rights)
  • Manager of Branch A sees only Branch A data
  • Owner sees everything

This single source of truth removes 80% of data-related fights and errors.

3. Automate Royalty Calculation Completely

Royalty arguments are the biggest headache in franchise coaching.

Simple way:

  • Fix royalty percentage (e.g., 12% of collection) in the system from the beginning
  • Let the software calculate royalty automatically every month based on actual fees collected
  • Generate royalty invoice automatically and send to franchisee

When royalty is clear, automatic, and based on real numbers — trust increases and disputes disappear.

4. Track Performance of Each Centre Separately

Owners often don’t know which branch is strong and which is weak.

Keep track of:

  • Monthly admissions (number + amount)
  • Fee collection percentage
  • Attendance rate
  • Dropout rate
  • Top-performing courses

When these numbers are visible in one place every month, it becomes easy to spot problems early and copy what works in good centres.

5. Standardize Communication & Parent Updates

Parents in different branches should get the same level of information.

Best practice:

  • Send all important updates (results, fees due, holiday notice) from one system
  • Use same message templates for reminders and results
  • Parents get updates in their app or WhatsApp — same format everywhere

Consistent communication builds trust across the network and reduces complaints.

6. Give Centre Managers Limited Access

Centre managers should not see other branches’ data — it creates unnecessary comparison or leakage.

Use role-based access:

  • Branch manager sees only his/her centre’s students, fees, attendance
  • Owner or head office sees everything
  • Franchise owner gets royalty + performance summary

This keeps information secure and managers focused on their own centre.

7. Review Network Performance Every Month

Once a month sit for 1 hour:

  • Look at collection % across all centres
  • Check admission trend
  • See which centre has highest dropout
  • Note one thing to improve next month (e.g., better follow-up in low-performing branch)

Small monthly reviews help catch problems before they become big.

Conclusion

Managing multiple coaching branches or franchises is not about working harder — it is about working smarter with the right system.

When standards are uniform, data is in one place, royalty is automatic, performance is visible, and communication is consistent — growth becomes much easier and less stressful.

Many coaching networks in India have doubled or tripled their centres using these 7 steps. Start with step #1 and #2 this month — the difference will be visible very quickly.